PokerStars Offers One of the Best Customer Support Structures in the Business. Get 24/7 Help with All Your Online Poker Issues Now. Find out more information.
Contact us. If you've got questions, the fastest way to get answers is through our Help Bot, Stella. If Stella isn't available where you are, you can always reach us via our Contact Support form. Help Bot. Go to the 'Help' section of our website. If Stella is available, you'll see a green bubble icon in the bottom right-hand corner of your screen.
You can contact us anytime via our 24/7 Live Chat feature. To access Live Chat, log in to your account and go to: Website/Mobile: Account → Help → Contact Us; Desktop: Help → Contact Us; Once you're there, choose a category and a sub-category that best describes the reason for your contact and our operators will be able to assist with your query.
PokerStars Offers One of the Best Customer Support Structures in the Business. Get 24/7 Help with All Your Online Poker Issues Now.
If you play on the .ES, .FR, .IT, or .PT license, you're allowed to chat in the country's official language, as well as English. Commercial use: It is strictly prohibited to use chat for any commercial gain whatsoever, including making any statements which promote any third-party services or products. Malicious behaviour: Chat cannot be used ...
Mobile appTap on the Account icon, then:Help → Contact Support. Type your message (include a copy of the username and chat you wish to report) then select Send. Your report will be reviewed by Chat Specialists, so make sure you choose the appropriate category and sub-category within the Contact Form. For other issues, choose other categories.
Reinstate chat visibility (desktop) If you cannot see the chat of other players at the poker tables, you may have accidentally modified some of the chat visibility options in your account. If the chat of only one player is blocked, to unblock it: Right-click their image icon. Remove the check mark next to the Block Chat option.
Requesting a callback from PokerStars Support Our Support team is the best in the business, and can handle any queries you may have about PokerStars. If you need to speak to a member of our Support team in person, you may request a callback directly from the PokerStars desktop software by following the instructions below.
See if you have the livechat option i the help-contact options on the pokerstars software.Usually pokerstars respond in 3-14 days with whatever inquiry I have for them .If this doesnt work maybe ...